The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 618 |
| Houston, TX | 362 |
| Philadelphia, PA | 235 |
| Washington, D.C., DC | 232 |
| Seattle, WA | 229 |
| Atlanta, GA | 204 |
| Denver, CO | 198 |
| San Francisco, CA | 141 |
| Sacramento, CA | 141 |
| Miami, FL | 138 |
| Indianapolis, IN | 130 |
| Orlando, FL | 129 |
| Detroit, MI | 120 |
| Portland, OR | 116 |
| Boston, MA | 114 |
| Minneapolis, MN | 103 |
| Brooklyn, NY | 93 |
| Salt Lake City, UT | 87 |
| Oakland, CA | 87 |
| Jacksonville, FL | 83 |
| Pittsburgh, PA | 77 |
| Tampa, FL | 70 |
| Baltimore, MD | 70 |
| New York City, NY | 68 |
| San Jose, CA | 52 |
| Reno, NV | 43 |
| Tacoma, WA | 42 |
| Fort Myers, FL | 41 |
| Dallas, TX | 37 |
| Knoxville, TN | 36 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Zach Hamilton (@71_zach) reported @comcast your customer service to fix your lines outside is a joke.
- Barb Kiebel (@CreativCulinary) reported
@smsavino @alwaysresister Xfinity had just increased my bill again...$55 for the most basic service, the big three networks and not much more. I've been thinking of it...that was the push I needed!
- Tad (@blackymota) reported
@comcast @Xfinity @MLB What a racket you have. Although I pay for MLB Xtra Innings I’m unable to watch a Padres vs Arizona game because you seem to think Phoenix is so close to where I live it’s blacked out in my area. WTF??
- Mano Marks 🏳️🌈 (@ManoMarks) reported
Xfinity in Portland seems to have down a couple of times today. Unsure what that is about. I hate unreliability in my internet. Good news, TMobile seems to be getting 25/25 on my work phone
- sal (@szr) reported
@comcastcares comcastcares can you help me find out why my internet is running so slowly? Someone was out fixing a line in the back yard and now my internet is slow. I can no longer stream a tv show off the xfinity app.
- Meek (@SuperShantae) reported
@Xfinity you internet is horrible. Why do I have outages EVERYDAY?
- Donny (@cyclonesworld) reported
@comcastcares had to take PTO today since we're all WFH and your techs cut cable to our neighborhood during installing it for the new development next door. It's been almost 12 hours with no internet, and your time frame for it coming back keeps going up. This is ****.
- ResponsibleCole (@ColeResponsible) reported
@comcastcares your garbage system just hung up on me.
- JR Turner (@JRTurner33) reported
This is the time when it’s really setting in for me that we don’t have Ed Snider anymore. Instead of someone who cares about this team leading it we have Comcast. A company so atrocious that I pirate Flyers games instead of watching on their stream bc the quality is so bad.
- Mia Rei 🏎 (@doorbangs) reported
internet down, suck a **** @Xfinity
- Dino (@dino_22_) reported
@BrendanPorath @comcast got sold the same pile of **** that @WyndhamRewards did
- Giovanni (@Jmachine4) reported
@NoleMan_IUFan @steakshapiro @Braves My buddy uses it, seems like he watches every game, believe they blackout nationally televised games so its okay. I use xfinity, never had a problem. We live in NJ though.
- Lets Go Buffalo (@LetsBuffalo) reported
@Breaking911 So does my @comcast bill go down now?
- ace (@hmuacee) reported
so eventually you will solve this outage in atlanta georgia right? eventually? this has been going on for literally 7 hours now, it’s getting ridiculous @comcastcares @comcast
- Ashley (@msashleyca) reported
Why @comcast sucks. 30 minutes on the phone signing up. $155/ month down the drain. I go to watch baseball and can't because my account says I need a subscription. 60 minutes on the phone and 4 hours later no one available to fix. The robot chat system is awful too. Do better.
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