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The latest reports from users having issues in Chicago come from postal codes 60602, 60608, 60607, 60647, 60638, 60616, 60622 and 60632.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,454 ratings
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Problems in the last 24 hours in Chicago, Illinois
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Chicago and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Chicago, Cook County, Illinois
The most recent Comcast Xfinity outage reports came from the following cities:Chicago, River Forest, Oak Lawn, La Grange Park, Burbank, La Grange, Oak Park, Westchester, Cicero, Park Ridge, Forest Park, Hickory Hills, Niles, Lincolnwood and Franklin Park.
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| City | Problem Type | Report Time |
|---|---|---|
 Chicago | Wi-fi | |
| Chicago | Internet | |
| Chicago | Internet | |
| Chicago | Internet | |
| Chicago | ||
| Chicago | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Comcast Xfinity Issues Reports Near Chicago, Illinois
Latest outage, problems and issue reports in Chicago and nearby locations:
- Brian Pollard (@bjp71) reported fromChicago, Illinois
@comcastcares Okay now I’m frustrated. This I day two of no services and today’s buzz words are “outage in your area.” Yesterday’s buzz words were service enhancements.
- Jeremy Holleb (@JeremyHolleb) reported fromChicago, Illinois
@comcastcares I have spent the last 2 hours and 11 minutes on the phone between 5 departments in atleast 3 different countries and just to be informed that they can not help with my account issue. What kind of deplorable customer service is this? @Xfinity
- Kate Royko (Moonie) (@KateRoyko) reported fromChicago, Illinois
And most likely won't fix anything. MAYBE Comcast should actually give us the speeds we pay for 🤔 Just a thought. Oh and tagged them cause I hope they at least try to fix the issue.
- Kate Royko (Moonie) (@KateRoyko) reported fromChicago, Illinois
Going dark for a bit cause I cannot handle @comcast @xfinity and their BS. Can't connect to online games despite being told my internet is fine and that my speeds are also fine. That being said download speed, when actually downloading something is insanely slow.
- QUEEN ANTIFA'S HAD IT UP 2 HERE (@comeawaywithEMD) reported fromChicago, Illinois
It took nineteen days & at least 6 calls to get @Xfinity service established @ my new residence & then it took over a month & 3 or 4 more phone calls to get my bill adjusted to what I was promised it would be--free service technician, pro rated for days w/o service, no late fees
- Brian Pollard (@bjp71) reported fromChicago, Illinois
@comcastcares can some tell me if there’s an outage in my area? Xfinity was preforming service enhancements work today, but they sent out a text indicating the work was completed and now I have now services at all!
- ChicagoErin (@ChicagoErin) reported fromChicago, Illinois
Listen Comcast I don’t ask for much but all I want to do is watch The Lizzie McGuire Movie can we hold off on tonight’s rolling blackout?
- Gabriel David (@Pumpi91) reported fromChicago, Illinois
damn @xfinity outsourced their sales department and it blows
- Nick Isasi!!! (@noodlecast) reported fromChicago, Illinois
@Xfinity @NotThatVegan I’m having the same issues @Xfinity
- Gabriel David (@Pumpi91) reported fromChicago, Illinois
damn @xfinity outsourced their sales department and it blows
- bp.FIT [[Becca Pickett]] (@bmariepickett) reported fromChicago, Illinois
@comcastcares I just want to activate my equipment and it’s not working and can not get anyone on the phone. So to Twitter we go!
- ChefBradley34 (@chefbradley34) reported fromEvergreen Park, Illinois
@KatlinBewley @Xfinity My **** was jacked too
- Natasha Barnes (@UICProfWatch) reported fromChicago, Illinois
Dang, @comcast has the whole effing Lakeview neighborhood without #internet since 2:30pm. They say they’ll “resume” at 7:10pm. Like everyone else I teach via #remotelearning and I can’t afford the damn internet down for 10 effing minutes, y’all. Get it together @comcast.
- Sean Ristau (@SeanRistau) reported fromElmwood Park, Illinois
@Xfinity why is it so difficult to get help from @ComcastILLINOIS, pay for 1 Gig and get 512 down...issues with the signal to the modem. Now I’m arguing to get an appt scheduled...what a complete joke, time to get rid of this garbage
- Natasha Barnes (@UICProfWatch) reported fromChicago, Illinois
@Xfinity Y’all had us without internet for a long time last week. It’s resolved now, but promise me that this won’t happen again. If it does I’m going to move service to #AT&T
- Jehan (@jehanimal) reported fromChicago, Illinois
@Xfinity the fact that I have to reset my modem at least once (at a minimum) every single day is really becoming obnoxious... Especially with how much I pay you each month. And yes, you’ve replaced my modem... TWICE. Please for the love of God, fix the lines.
- Jeremy Holleb (@JeremyHolleb) reported fromChicago, Illinois
@Xfinity I have spent the last 2 hours and 11 minutes on the phone between 5 departments in atleast 3 different countries and got zero help with my internet issue. This is inexcusable. The agents I spoke to informed me that they had no direct lines to xfinity in the US. Really!?
- Elsante Mnzava (@ElsanteMnzava) reported fromChicago, Illinois
Here we go—the second @Xfinity internet outage today #XfinityOutage . This is ridiculous!
- Static Vol. 4 (@KingThelonious) reported fromChicago, Illinois
At this point this outage is disrespectful @Xfinity.
- Taylor Bailey (@TaylorDeuce) reported fromChicago Ridge, Illinois
Xfinity needs to get this outage fixed so I can watch tv
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Zach Hamilton (@71_zach) reported
@comcast your customer service to fix your lines outside is a joke.
- Barb Kiebel (@CreativCulinary) reported
@smsavino @alwaysresister Xfinity had just increased my bill again...$55 for the most basic service, the big three networks and not much more. I've been thinking of it...that was the push I needed!
- Tad (@blackymota) reported
@comcast @Xfinity @MLB What a racket you have. Although I pay for MLB Xtra Innings I’m unable to watch a Padres vs Arizona game because you seem to think Phoenix is so close to where I live it’s blacked out in my area. WTF??
- Mano Marks 🏳️🌈 (@ManoMarks) reported
Xfinity in Portland seems to have down a couple of times today. Unsure what that is about. I hate unreliability in my internet. Good news, TMobile seems to be getting 25/25 on my work phone
- sal (@szr) reported
@comcastcares comcastcares can you help me find out why my internet is running so slowly? Someone was out fixing a line in the back yard and now my internet is slow. I can no longer stream a tv show off the xfinity app.
- Meek (@SuperShantae) reported
@Xfinity you internet is horrible. Why do I have outages EVERYDAY?
- Donny (@cyclonesworld) reported
@comcastcares had to take PTO today since we're all WFH and your techs cut cable to our neighborhood during installing it for the new development next door. It's been almost 12 hours with no internet, and your time frame for it coming back keeps going up. This is ****.
- ResponsibleCole (@ColeResponsible) reported
@comcastcares your garbage system just hung up on me.
- JR Turner (@JRTurner33) reported
This is the time when it’s really setting in for me that we don’t have Ed Snider anymore. Instead of someone who cares about this team leading it we have Comcast. A company so atrocious that I pirate Flyers games instead of watching on their stream bc the quality is so bad.
- Mia Rei 🏎 (@doorbangs) reported
internet down, suck a **** @Xfinity
