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NextGen at a Glance
NextGen is a clinical and billing solution that specializes in enhancing patient communication, exchanging patient data as well as consolidating billing and reporting. A robust clinical care solution can help decrease administrative burdens so that clinicians have more time to attend to their patients and give them the care they deserve.
Interested customers must contact the company’s sales representatives to get a quote. However, users suggest it offers three main plans, with separate pricing for doctors and nurses.
- MediTouch EHR/PM (physicians at $379 per provider, per month; nurses at $299 per provider, per month): Recommended for part-time physicians and nurses with up to 100 claims per month.
- MediTouch EHR/PM 400 (physicians at $499 per provider, per month; nurses at $399 per provider, per month): Intended for physicians and nurses with up to 400 claims per month.
- MediTouch EHR/PM Unlimited (physicians at $549 per provider, per month; nurses at $449 per provider, per month): For users who want an unlimited plan for claims and encounters.
The platform gives users the tools to verify patient eligibility, schedule appointments and manage claims. A real-time eligibility tool lets you request the patient’s insurance, verify their coverage detail and identify their insurance plan. Plus, a drag-and-drop calendar workflow enables scheduling appointments across different times, days or another provider’s calendar.
NextGen can offer a complete overview of claim details and track their status. However, its plans have a cap on the number of claims that you can submit per month. From the reports dashboard, you can view reports on accounts receivables, appointments, patient demographics, transactions and so on. This helps you measure the profitability and performance of your business over time.
In addition, the platform has a free version of NextGen Mobile, but this is limited to Enterprise clients only. Users indicate that it also offers a free trial of NextGen Office, but there is no specific mention of the duration.
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Other Benefits
The patient portal lets patients review their personal account, health records, medications and lab test results. Key features also include appointment reminders, medication refill requests, scheduling and telehealth visits. In addition, healthcare providers can send patient statements electronically and receive payments through multiple online payment options—to get what they’re owed faster.
Fine Print
NextGen’s cloud-based platform is compatible with tablets, smartphones, desktops or laptops. It is Office of the National Coordinator for Health Information Technology (ONC)-certified and HIPAA-compliant.
NextGen has two mobile apps: Nextgen Mobile and Nextgen Mobile Plus. The iOS and Android-compatible app helps physicians connect with patients anytime and anywhere.
Healthcare providers can access clinical data, view schedules, conduct e-prescribing, electronically sign documents and communicate with patients using NextGen Mobile. The more premium option has all of the aforementioned features plus charge capture, diagnosis code capture, speech-to-text transcription and access to transcription services.
How NextGen Stacks Up
| NextGen | DrChrono | RXNT | |
|---|---|---|---|
Free Trial | No (free demo) | Yes, 30 days | No |
Free Version | Yes | No | No |
Starting Price | Contact for quote | Contact for quote, rates start at $199 | $100 per month |
Electronic Health Records | Yes | Yes | Yes |
Scheduling | Yes | Yes | Yes |
Patient Portal | Yes | Yes, OnPatient | Yes |
Claims Submission | Yes | Yes, to Emdeon | Yes |
Telehealth | Yes | Yes | Yes |
Patient Collections | Yes | No | Yes |
Electronics Prescribing | Yes | Yes, eRX with EPCS | Yes |
Practice Management | Yes | Yes | Yes |
Mobile App Supported | iOS and Android app | iOS – iPhone, iPad and Apple Watch | iOS and Android app |
Customer Support | Email and phone support | Email, phone support, knowledge base and chat | Email, phone support, knowledge base and chat |
Learn More | |||
Read Reviews | — | Read DrChrono Review | Read RXNT Review |
Choosing an EHR platform is no easy feat, so we’ve done the comparison for you. NextGen and DrChrono require interested consumers to get in touch with the sales representative directly to get a quote. The lack of transparency may be a downside for growing businesses because promos and rates may change over time.
The platform makes it easy for physicians to communicate with patients through telehealth features and a mobile app compatible with iOS and Android. You can share your screen, exchange documents and communicate with patients through virtual meetings.
NextGen conveniently allows providers to manage claims, schedule appointments and generate electronic health records. It also boasts of several administrative functions, such as insurance verification, follow-up appointment scheduling and previsit patient intake.
Is NextGen Right for You or Your Business?
NextGen is a robust solution that covers all the basics that health providers need for scheduling, managing claims, facilitating virtual visits and more. As pricing scales based on the number of claims, it may not be the best option for high-volume offices. Users can opt for premium and unlimited plans easily, but the price range may seem intimidating for some. See how NextGen shapes up against the competition in our roundup of the best EHR software.
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Frequently Asked Questions (FAQs)
What is NextGen used for?
NextGen is a state-of-the-art EHR platform for providers who want to manage their practice and patients with a reliable solution. The cloud-based EHRs key features include practice management, revenue cycle management, EHRs and telehealth capabilities.
How much does NextGen cost?
Interested customers should contact the company’s sales representatives to get a quote. According to users, prices range from $299 to $549 per provider per month, with different prices for doctors and nurses.
Is NextGen cloud-based?
NextGen is cloud-based and optimized for multiple platforms. It is Office of the National Coordinator for Health Information Technology (ONC)-certified, Health Insurance Portability and Accountability Act (HIPAA)-compliant and compatible with desktops, laptops, smartphones and tablets.
How is EHR data stored?
It depends on the practice and systems used. Some practices may store EHR data on local servers on-premise. Others may store them on remote servers, which is especially common if they use a cloud-based software-as-a-service (SaaS) platform.
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